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Welcome to EpayKart Online Shopping Store!

Frequently Asked Questions

SHIPPING

What Shipping Methods Are Available?

You may track the shipping status of your order on our website, by clicking at Track your Order section.

Do You Ship Internationally?

No,

How Long Will It Take To Get My Package?

It will take 3-7 days

PAYMENT

What Payment Methods Are Accepted?

Right now we support the following payment modes

  • Credit/Debit Cards
  • UPI Payment
  • Cash on Delivery

Is Buying On-Line Safe?

Yes

ORDER & RETURNS

How do I place an Order?

 Click on particular product and Proceed The Product

How Can I Cancel Or Change My Order?

You can Cancel or Change The Product  via login to 'My Account' . Click on particular return Id to check details

Do I need an account to place an order?

you need to an account for place order

How Do I Track My Order?

You can track the return current status via login to 'My Account' > 'My Returns'. Click on particular return Id to check details

How Can I Return a Product?

Returns/Replacement are accepted under the following cases -

  • Wrong Product – Wrong color/ size/ style
  • Wrong item ordered/ delivered
  • Unsatisfactory Product – Inauthentic/ Low Quality/ Expired
  • Defective Product - Manufacturing defect/ Non-functioning (Not applicable, if the product is under Manufacturer’s Warranty)
  • Damaged Product – Physical damage/ Tampered product or packaging
  • Wrong Quantity – Missing Products/ Parts
  • No Invoice/Warranty Received – Available on Electronics only